Return & Refund Policy
Glamshow offers its customers an ’Return policy’ only if either of the below conditions are met:-
-Item received is damaged or have manufacturing defect
-Item received in a broken condition from our courier partner
-Wrong item received
How to initiate the return?
Step 1: Contact our Customer Support team via email (support@glamshow.co.in) within 3 business days of receiving the order.
Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference.
Step 3: We will verify the case of return/replace/refund and if found genuine will proceed to Step 4 or else will send an intimation on an email.
Step 4: We will pick up the products within 2-4 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.
Returns will not be accepted under the following conditions:
Product is damaged due to misuse/overuse
Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged Serial Number is tampered with.
Product is used or altered
If request is initiated after 3 business days of order delivery
In case of a return/replacement/refund, we process the refund once the products have been received and verified at our warehouse.
-For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
-For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
CONTACT INFORMATION
Customer Service Desk
E-mail id : support@glamshow.co.in
Phone : +91-8976300866
Contact Days:
Monday to Saturday (10:00 a.m. to 6:00 p.m.)
Sunday (10.00 a.m. to 1.00 p.m.)
-Item received is damaged or have manufacturing defect
-Item received in a broken condition from our courier partner
-Wrong item received
How to initiate the return?
Step 1: Contact our Customer Support team via email (support@glamshow.co.in) within 3 business days of receiving the order.
Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference.
Step 3: We will verify the case of return/replace/refund and if found genuine will proceed to Step 4 or else will send an intimation on an email.
Step 4: We will pick up the products within 2-4 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.
Returns will not be accepted under the following conditions:
Product is damaged due to misuse/overuse
Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged Serial Number is tampered with.
Product is used or altered
If request is initiated after 3 business days of order delivery
In case of a return/replacement/refund, we process the refund once the products have been received and verified at our warehouse.
-For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
-For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
CONTACT INFORMATION
Customer Service Desk
E-mail id : support@glamshow.co.in
Phone : +91-8976300866
Contact Days:
Monday to Saturday (10:00 a.m. to 6:00 p.m.)
Sunday (10.00 a.m. to 1.00 p.m.)